We want you to understand the essentials of online reputation management and how your social reputation affects your SEO. This is something that so many SEO companies overlooked. Online reputation management is the factor of making a business or a website look attractive online. It is controlling the overall appearance of a website as it appears live.
A lot of marketers are spending their time on paid advertising and not understanding what marketing really is. We know for a fact that it is not just paid advertising. In this article, we will explain to you how you will effectively optimize for reputation management. This will apply regardless if you are working for an SEO company or you are managing your own website. It is very important that you are up to date with online reputation management and putting yourself online as the authority.
Ratings and Reviews: How it affects Your Online Reputation?
As a business owner, you need to accept the fact that SEO or digital marketing is different from customer service. Your brand needs to have strong and reliable positive reviews. It will be very easy for an SEO company to manage your website if you have an established, trustworthy reputation. Reviews are one of the ranking factors that will give your website better search results in Google. If you put quality content and positive reviews together, your audience will highly likely to purchase your product or service. Here are the following things that affect the online reputation:
High-quality reviews and positive feedback from your customers will give you a chance of better rankings and results in Google. SEO needs to optimize the search results by listing accurate and complete details about the products and services that you offer. Most of your potential customers go digital, so make sure that your website will be the first thing that will catch their attention when they search on Google.
Make People Buy From You
We all know that review is one of the crucial factors when it comes to deciding whether to buy something online or not. Your review represents your overall brand. Reviews and feedback are the tie-breaker amongst local competitors. Many studies had shown that people tend to buy from businesses who have no less than five stars on the rating. Some audience also consider your social media presence. Other customers conclude their purchase from rankings in Google. The bottom line is, be on top of the game. Optimize your pages and improve your customer’s buying experience online so that you can get a better review.
Make use of negative reviews. If someone put a nasty remark on your pages, and you are not getting acceptable ratings in Google, it is about time to use these negative reviews. Get in touch with that customer who left the negative mark and ask them how you can make it better for them. Listen and appreciate their posts. Get their information, their name, email address, and mobile number. Reach out to them and send them a token of appreciation. In this way, you will be able to revert the negative reviews and prove to the world that you are a responsible business owner. SEO will only work at its best if you have strong customer service support.
You will never be able to play around the search engine optimization if you have too many bad ratings. You will not get the rank that you are hoping for. SEO companies will need to use different links to point your audience to your website, so do not let bad ratings impact your overall credibility as a business.
Always remember to collect as many positive ratings that you can. Google will definitely recognize this, and you will get the rankings that you deserve.
How social signals affect SEO?
We all know by now that feedback affects people’s decisions. By building an online reputation, you are opening your business to openly accept criticism or negative feedback. These reviews can make or break you depending on how well you will carry your brand. Potential customers will see to it that they will read every feedback available on your website to simply validate if they will make the right decision of doing business with you.
Traditionally, site owners work hard to get organic leads and natural links to their sites. With the rapid growth in social media, contents are easily shared and engaging with your audience becomes more critical. Google realized this, and they started including social media in their search ranking factors. We are not just talking about the number of followers on Twitter or Facebook. Social signals involve the number of retweets, comments and other involvements that it is connected to. Google has made the social ranking more visible by promoting websites in the search results that your connections have either shared or liked.
Provided that these connections have added their social media accounts to their Google profile, they will see these recommendations in the search engines. For website owners, the greater their involvement in social media, the higher the chances of their site being promoted in the search engine results. The power of this personalized recommendation is second to none.
Google is now looking at social signals and started to look at their algorithms to see how many likes and shares a site has. Google is looking at the brand integrity of your site.
All of these are tied into one shared vision, and that is to establish trust. Your social signal should project that your company and business is active.
Social media is an excellent medium of communication that has quickly established itself in a genuine source of online expression. It is intensely personal. Entities such as tweets and likes can act as strong signals of endorsement from individual personalities.
Facebook and Instagram are the two most prominent social media sites that reference content and blog across the web. Pinterest and Reddit come in a close second. Facebook offers a pronounced real-time discussion about business offerings. Pinterest, on the other hand, showcases their materials in images.
Since we know that search engines aim to emulate human behaviour to put themselves in your shoes as it were, it would be very logical to assume that they would also take notice of social signals. It has incorporated its output in search engine rankings. Indeed, over the years, many professional digital marketing companies have mentioned a direct correlation between the intensity of social signals and search engine rankings.
Social Reputation and SEO
The main goal for social reputation in SEO is to build up as many positive remarks online as you can. Compiling positive results on your first page will help cover the negative review that may have been dropped by an unhappy customer. If you want to be successful in online reputation management, you need to make your business look good online.
If you want to offer reputation management as part of the services you provide in digital marketing, you will need to set up the following:
- Your own site
Always use the company name when you set up for these accounts. A lot of the time, what marketing agencies sometimes forget to understand that this is a critical component of it. Every time that you will talk with a client, they will make use of the company name if they want to do their own research about your company’s background.
How else can you get a positive reputation online?
Guest blog post – you can find sites that can publish your articles. Get your brand name in the title. Why? If your brand name is in the title, you are increasing your chance to be shown on the first page of the results. Look for high authoritative sites that rank high in Google.
Create more blog posts – just write contents that talk about the services or products that you cater. Use this section to write a blog about your company.
Press Release – They will pop-up on the first page. Make sure that the publication has your domain name into the actual blog.
TV Segments – You can use TV segments to offer your business. They just need to make sure to use your business name, target phrase, or brand name in the title of the video content that they are creating. Most of the companies that offer TV segments include their information at the end of every video. You can call them if you want to try this online reputation management approach.
Sponsors and Partnerships – whoever it is that you are sponsoring will mention you as a reference.
The great way to achieve a flawless reputation online is to provide the best service. Be good at what you do and let your patrons do the word-of-mouth for you. Once you have banked on being good at your craft, find a digital marketing company that will polish your site and land a better ranking in google. It is essential for you to select and choose the best keywords that you will link to your page to improve the chances of your search results.
There are so many ways that you can improve your social reputation. Choose the best digital marketing company to partner with, and you will be on your way to your success. Let us hear your thoughts. Write us a comment below if you have questions about social reputation management. You can also share your own practices on how you do it in your team. See you next time.